8j88 Privacy Policy — Your Data, Protected
This Privacy Policy explains what personal information 8j88 collects, how it is used, and the measures we take to keep it secure for every player in Bangladesh.
1. Introduction
8j88 ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses our online casino and sports betting services at https://8j88.bet. This Privacy Policy describes the categories of personal information we collect, the purposes for which we use that information, the circumstances under which we may share it, and the rights available to you as a data subject. This policy applies to all users of the 8j88 platform, including visitors who browse without registering and registered players who actively use our services.
By registering an account with 8j88 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure by contacting our support team at [email protected].
Privacy at a Glance
2. Information We Collect
8j88 collects personal information that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal information we may collect include the following.
- Registration data: your name, date of birth, mobile number (Bangladesh), and a unique username and password chosen at registration.
- Identity verification (KYC) documents: national identity card, passport, or other government-issued photo identification, and proof of address documents such as a utility bill or bank statement.
- Financial data: bKash, Nagad, Rocket, or bank account details used for deposit and withdrawal transactions, transaction history, and account balance records.
- Usage data: IP address, device type and operating system, browser type, session timestamps, pages visited, games played, bet amounts, and in-app behaviour logs.
- Communications data: records of your communications with our support team, including live chat transcripts, emails sent to [email protected], and any complaint or feedback submissions.
We collect information only to the extent necessary for the purposes described in this policy. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless required by law in the context of responsible gaming obligations.
3. How We Use Your Information
8j88 uses the personal information we collect for the following purposes. We process personal data only where we have a lawful basis to do so, as described in Section 4 below.
- Account management: to create and maintain your 8j88 account, verify your identity, process your deposits and withdrawals, and manage your account settings and preferences.
- Service provision: to deliver the games, sports betting markets, live casino products, and promotional offers that make up the 8j88 platform experience.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, unauthorised account access, and other illegal or prohibited activities on the platform.
- Responsible gaming: to monitor gaming behaviour for signs of problem gambling and to administer self-exclusion requests, deposit limits, and session reminders as configured by the player.
- Customer support: to respond to your enquiries, resolve disputes, process complaints, and improve the quality of our support services.
- Platform improvement: to analyse usage data and player behaviour in aggregate to improve our game library, website performance, promotional offerings, and overall user experience.
4. Legal Basis for Processing
8j88 processes personal data on one or more of the following lawful bases, depending on the specific processing activity.
- Contractual necessity: processing is required to perform our contract with you — i.e., to provide the gaming services you have registered to use, to process your financial transactions, and to manage your account.
- Legal obligation: processing is required to comply with applicable anti-money laundering laws, know-your-customer (KYC) obligations, age verification requirements, and other applicable regulations.
- Legitimate interests: processing is necessary for the legitimate interests of 8j88 in preventing fraud, ensuring platform security, improving our services, and enforcing our Terms and Conditions — provided those interests are not overridden by your rights.
- Consent: where we send you optional marketing communications about promotions, bonuses, or new game launches, we do so only where you have provided explicit consent. You may withdraw this consent at any time by contacting our support team.
5. Sharing Your Information
8j88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and with appropriate safeguards in place.
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our partner banks receive only the payment data strictly necessary to process your deposit and withdrawal transactions.
- Game providers: Pragmatic Play, Evolution Gaming, PG Soft, Spribe, Ezugi, and other certified game studios receive anonymised session and bet data necessary to serve game content and calculate outcomes.
- Regulatory and law enforcement authorities: where required by applicable law, court order, or legitimate law enforcement request, 8j88 will disclose personal data to the relevant authorities.
- Service providers: third-party technology vendors who provide infrastructure, analytics, fraud detection, or customer support tools to 8j88 under strict data processing agreements that prohibit independent use of your data.
In all cases where we share your personal data with third parties, we require those parties to handle your data in accordance with applicable data protection standards and to use it solely for the purpose for which it was disclosed.
6. Payment Data and KYC Verification
Financial transactions on 8j88 are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and partner banking institutions. When you make a deposit or submit a withdrawal request, the relevant payment account details (mobile wallet number or bank account number) are transmitted to the relevant payment processor over an encrypted connection. 8j88 does not store full card numbers; where card payments are involved, data is tokenised by our payment partners at the point of entry.
KYC verification is required for all players before withdrawal requests are approved. KYC documents — including national ID, passport, and proof of address — are stored securely and used solely for the purpose of identity verification and compliance with anti-money laundering obligations. KYC documents are retained for the period required by applicable law following account closure.
7. Cookies and Tracking Technologies
8j88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise your browser session, maintain your login state, and understand how you interact with the platform. We use the following categories of cookies.
- Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core security features. These cookies cannot be disabled without breaking core platform functionality.
- Analytics cookies: we use anonymised analytics data to understand which pages and features are most used, how long sessions last, and where players encounter issues. This data helps us prioritise platform improvements.
- Security cookies: these help us detect and prevent fraudulent activity by flagging unusual login patterns, multiple account signals, and suspicious transaction behaviour across sessions.
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform. 8j88 does not serve advertising cookies or share cookie data with advertising networks.
8. Data Retention
8j88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The following retention periods apply as a general guide, subject to variation where the law requires a longer or shorter period.
Account data is retained for the duration of your account's active status and for a period of five years following permanent account closure, in accordance with standard anti-money laundering record-keeping requirements. KYC documents are retained for the same five-year period. Transaction records are retained for five years from the date of each transaction. Support communications are retained for two years from the date of the last communication in each thread. Anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.
9. Your Rights as a Data Subject
As a user of 8j88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all data rights requests within thirty days of receipt.
- Right of access: you have the right to request a copy of the personal data that 8j88 holds about you, together with information about how and why it is processed.
- Right to rectification: if any personal data held by 8j88 is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8j88's legal retention obligations.
- Right to restriction: you have the right to request that 8j88 restricts the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
- Right to object: you have the right to object to processing of your personal data that is carried out on the basis of legitimate interests, including profiling for responsible gaming purposes.
Please note that some rights may be limited where 8j88 is required by law to retain or continue processing your personal data — for example, where KYC records must be retained under anti-money laundering regulations. We will always explain any such limitation clearly when responding to a rights request.
10. Data Security
8j88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, secure server infrastructure with restricted access controls, regular security audits and vulnerability assessments, staff training on data protection and information security obligations, and incident response procedures to address any data breach promptly.
While 8j88 takes all reasonable steps to protect your personal data, no system is entirely immune to security risks. In the event of a data breach that poses a risk to your rights, 8j88 will notify affected users as soon as practicable and will take immediate steps to contain the breach and mitigate any harm.
11. Children and Underage Users
8j88 does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adults aged 21 and above. If you are under 21, you must not register an account or use any feature of the platform. If 8j88 discovers or has reason to believe that a registered user is under 21, the account will be suspended immediately, all funds will be frozen pending investigation, and the matter may be reported to the appropriate authorities. Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms.
12. Changes to This Privacy Policy
8j88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. The most current version of this policy will always be available on this page, displaying the date on which it was last updated. Where we make a material change to this policy, we will endeavour to notify registered users by publishing a notice on the platform or via their registered mobile number.
Your continued use of the 8j88 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should discontinue use of the platform immediately.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8j88 handles your personal data, please contact our support team. We are available twenty-four hours a day, seven days a week via live chat on the platform or by email at the address below.
Email: [email protected]